WARRANTY
Gray Flex warrants for a period of five years from the date of purchase that all flexible ducts will be free from defects in material and workmanship, only if the ducts are installed in accordance with Gray’s installation instructions and under conditions specified in Gray’s performance data. Gray Flex shall have no responsibility to the buyer or any third party for any special, secondary, incidental or consequential damages; However arising included but not limited to: personal injury, property damage, lost profits or other economic injury due to any defect in the flexible ducts. The exclusive remedies available to the buyer for any defect in the flexible ducts shall be replaced or refunded of the purchase price at Gray’s digression. Gray Flex makes no warranty of merchantability or fitness for a particular purpose. Gray Flex makes no other warranties express, implied, statutory or otherwise.
RETURN POLICY
No returned merchandise will be accepted without prior approval from Gray Flex. Only defective items will be authorized for return.
DISTRIBUTION
Gray Flex only sells to authorized HVAC wholesalers. If you are a wholesaler who is interested in purchasing Gray Flex products, please contact our sales team or you can call our office directly at (910) 897-FLEX (3539)
